Rates and Bookings

Special Post Covid packages are available - for 2 night or more stays Click here

We are 'Pampered Pooch friendly' on request. 

 

** Check out our 2 night package - or call so we can design a bespoke package just for you **

24hr Cancelation policy for bookings between 14 May and 30 September 
 

 

Terms and conditions

Cancelation Policy
  • Covid 19 Booking Policy:-
    Due to Covid 19  - Bookings made for stays from the 14th May – 30 September 2020 have a 24 hour cancellation policy – so that you can cancel free up to 2pm  the day before of arrival.  

  • Normal Policy

  • Cancelations advised prior to 21 days of stay no charge.
  • Cancellations advised within 21 days of the date of arrival will incur the first night's accommodation charge.
  • Cancellations received within 7 days of date of arrival incur a 100% charge for the total stay.
  • Cancelation or no show fees will be charged to the credit card number advised with your booking confirmation.
  • We advise that travel insurance be taken out, in case of unforeseen circumstances.
Payment Policy
  • No deposit is required to secure your reservation, but we do require your credit card details to guarantee your reservation.
  • The credit card advised maybe pre - authorised 7 days prior to guest stay.
  • The full amount is payable upon arrival.
  • Payment can be made via Credit Card - Eftpos
Price match guarantee
  • If we don’t match the rate you have seen online for the same dates and room type - book direct with us, then follow it up with an e-mail advising where you found the better rate. We can then adjust the rate and resend you a revised booking confirmation
Gift Vouchers

Gift vouchers are available for purchase - please use on our contact  tab or call us for details +64 9 3728882